Shipping Policy

1. Overview

This Shipping Policy outlines how Tactix processes and delivers orders within Australia.

All orders are fulfilled through our supplier network and shipped directly to customers.

2. Processing Time

Orders are processed within 1–3 business days after payment is received.

Orders are not processed on weekends or public holidays.

3. Shipping Time

Estimated delivery time is up to 14 business days from the date of dispatch.

Delivery times may vary depending on your location and external factors.

4. Shipping Locations

We currently ship within Australia only.

5. Shipping Costs

Shipping costs are added at checkout.

Express shipping is not currently available

6. Total Delivery Time

Total delivery time includes processing and shipping.

Typical timeframe:

Processing: 1–3 business days

Shipping: up to 14 business days

7. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Tracking updates are provided by the shipping carrier.

8. Delays

While we aim to meet all delivery timeframes, delays may occur due to:

Courier or postal delays

Weather conditions

High demand periods

We appreciate your patience in these situations.

9. Incorrect Address

Please ensure your shipping address is accurate at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Lost or Damaged Items

If your order arrives damaged or does not arrive, please contact us and we will assist you.

We will resolve issues in accordance with Australian Consumer Law.

11. Contact

For any shipping-related questions, please contact: